Here is a list of the most frequently asked questions.

  • Will I damage my Large Format printer if I use a non-manufacturer's cartridge? +
  • Will I damage my laser printer if I use a cartridge other than the manufacturer's? +
  • My inkjet Canon Maxify printer is blocked and I want to replace a cartridge. +
  • I receive the following message on my screen: "support code 1688 – The following ink is finished PG-540 black or CL-541 colour". +
  • The inkjet compatible cartridge does not have the same shape as the original one. +
  • The cartridge for your copier lost some powder in its packaging. +
  • Your cartridge is losing ink. +
  • Ink does not appear or is missing on prints after cartridge replacement. +
  • Yield, i.e. the number of pages printed, seems to be lower than announced. How can this be checked? +
  • I receive the following message on the printer screen: "E,1,6 There is no more ink. » +
  • The copier makes noise when a cartridge is installed. +
  • Autonomy, i.e. the number of pages printed, seems to be lower than announced. How can this be checked? +
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