Here is a list of the most frequently asked questions.

  • Do I risk damaging my franking machine if I use a cartridge other than the manufacturer's? +
  • Your impression is not satisfactory (lines, marks, …) with your franking machine. What should I do? +
  • Your franking machine reports a detection problem when you have just installed a new cartridge. +
  • My printer shows a similar error message "cartridge rejected, corrupted or cloned" +
  • The HP printer rejects the new cartridge with a message "…cartridge blocked by firmware because it contains a non-HP chip". +
  • My cartridge for franking machine NEOPOST has an expiry date indicated on the packaging. +
  • The cartridge for my franking machine does not have the same shape as the original one. Is this normal? +
  • my Samsung cartridge is not recognized after installation. +
  • Error message: ''it seems you are using a non authentic ink supply system'' +
  • A question mark is visible on the printer screen on each cartridge gauge. +
  • My HP364XL black photo cartridge won't fit in my B210A printer. +
  • I have a cartridge with ink level management. What does this mean? +
You have seen 36 questions out of 65
See more questions
Or Search by printer cartridge

With Armor Print Solutions, quality without compromise

Known how

Quality at the heart of industrial processes

European leader

French roots, international scope

Partners

A wide range and solutions for all your needs