Here is a list of the most frequently asked questions.

  • The Laser printer Brother asks you to replace the consumable when you have just installed a new one? +
  • Your Brother Laser printer asks you to replace the toner cartridge when you have just installed a new one? +
  • The LASER printer asks you to replace the consumable even though you have just installed a new one. +
  • The Brother laser cartridge does not have the same shape as the original cartridge and does not fit into the printer? +
  • My Laser cartridge is empty, what should I do with it? +
  • Your Brother Inkjet Printer reports a detection problem when you have just installed a new cartridge. +
  • Your inkjet Epson printer reports a detection problem when you have just installed a new cartridge. +
  • The inkjet printer reports a detection problem when you have just installed a new cartridge. +
  • Will I risk damaging my COPIER printer if I use a cartridge other than the manufacturer's? +
  • Your inkjet printing is not satisfactory (lines, marks, …) with your inkjet printer. What should I do? +
  • The light that should come on when inserting your cartridge into the Canon printer remains off. Is this normal? +
  • Your printout is not satisfactory (lines, gaps, …) with your copier. What should you do? +
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